Welcome to warm-home.eu, which is made for the benefit and order of PromoLink LTD, DE314921740

By using this website, you agree to the present terms of use of the website, as well as the Privacy Policy, which is available on the website and regulates the conditions regarding the collection, use and disclosure of your personal data.

If you do not agree with any of the terms contained herein

Terms and Conditions and Privacy Policy You must not use this website.

I. DEFINITIONS

1.1 In terms of these General Terms and Conditions:

The supplier is PromoLink LTD, DE314921740, registered office and management address - Stara Zagora, 75 Bratya Zhekovi Street.

The user is/are the visitors of warm-home.eu

II. PURPOSE AND SCOPE OF THE TERMS AND CONDITIONS

2.1 These General Terms and Conditions are prepared and intended to regulate the relations between PromoLink LTD, DE314921740, registered office and management address - Stara Zagora, 75 Bratya Zhekovi Street, contact phone number: 004915732990414, hereinafter referred to for short as "Supplier", and the users of the website, hereinafter referred to as "Users", in connection with the use of the website and the goods offered by the Supplier and announced on it.

2.2 These General Terms and Conditions bind the Users of the website after they have expressly accepted them, which is carried out by an explicit reference to these General Terms and Conditions when sending an order by using the order form on the website and the contact form, and it is explained to the Users, that the ordered goods will be provided only upon application of these General Terms and Conditions.

2.3 Protection of personal data.

PromoLink LTD, DE314921740, in its capacity as a Personal Data Controller, receives personal data from the persons to whom it relates.

• PromoLink LTD, is the Administrator of personal data and processes personal data lawfully and in good faith in connection with the purposes of its activity - wholesale and retail trade of goods and does not further process them in a manner incompatible with these purposes.

• PromoLink LTD processes personal data only on the condition that the natural person to whom the data relates has given his express consent, and in the absence of express consent from the person to whom the data relates, PromoLink LTD is not entitled to process his data. By providing his personal data, the User automatically gives his express consent to their processing.

The personal data that the User provides, as well as the personal data that PromoLink LTD receives in the process of providing its commercial services, are processed and stored by PromoLink LTD in accordance with the General Data Protection Regulation (Regulation (EU) 2016 /679 of the European Parliament) and the Personal Data Protection Act. Detailed information on the purposes and legal basis for the processing of personal data; the categories of recipients of personal data; the period for which the personal data will be stored; the rights of data subjects in relation to the processing of their personal data by PromoLink LTD, as well as information on how they can be exercised

III. DATA ON THE SUPPLIER

3.1 Supplier Data

· Provider Name: PromoLink LTD

· Address: Stara Zagora, Bratya Zhekovi St. 75.

· Correspondence details: Erich Weinert Ring 28

39317 Guset OT Magdeburg

Deutschland

IV. SUBJECT TO THESE TERMS AND CONDITIONS

4.1 warm-home.eu contains detailed information about the goods offered to Users. The information about the goods on the Site is distributed by types of groups and subgroups;

On the page (link) to each item listed on the Site is provided

information about the price, the main characteristics of the goods, availability and additional information aimed at helping users make an informed choice when purchasing the product. PromoLink LTD is not responsible for inaccuracies in the description of the goods that do not relate to the main characteristics of the goods and does not claim the completeness of the information provided.

4.2 The Provider provides and the Users undertake to use the website according to the conditions described in these General Terms and Conditions.

V. WEBSITE FEATURES

5.1 The website was created to inform the Users about the goods offered by the Supplier and to make contact with the Supplier, in case the User wishes to order any of the goods offered on the website.

5.2 The website includes comprehensive information on:

· All types of goods that the Provider offers to Users;

· Information for making contact with the Supplier.

VI. SUBMISSION OF REQUEST FOR AND CONCLUSION OF INDIVIDUAL CONTRACT

6.1 The use of the website does not require mandatory registration. In order to order goods from the User, it is necessary for the User to familiarize himself with these General Terms and Conditions and to contact the Supplier.

6.2 The User has the right to order all goods specified on the Site. When placing the order, the User has the right to choose the type, brand and model of the goods and their quantity, according to the options offered on the Site.

6.3 When placing an order on the Site, the User enters into a contractual relationship with PromoLink LTD for the purchase and sale of the selected item, regulated by these General Terms and Conditions, and the order placed is considered confirmed after receiving a confirmation from PromoLink LTD containing all of the above parameters and according to the instructions indicated on the Site and/or in the email confirmation of the order placed;

6.4. PromoLink LTD has the right to change the prices indicated on the Site

at its discretion, at any time and without being obliged to notify the Users in advance. The User is obliged to pay the price that was indicated on the Site at the time of placing the order, regardless of whether it is lower or higher than the updated price. In the event of technical errors in the published information on the Site, as a result of which the order cannot be fulfilled, PromoLink LTD has the right to refuse the fulfillment of the order and owes no other compensation to the User, except for the refund of the sums paid and/or deposited by the user for the canceled order, if any.

6.5. Technical steps for concluding an individual contract:

In the order form, fill in name, surname, address, telephone, e-mail address. These data are necessary to make contact with the User if necessary and to deliver the ordered goods to him. By filling out the order form and pressing the "Send" button, the User declares that he has familiarized himself with these General Terms and Conditions, agrees with their content and undertakes to comply with them. With the acceptance of these General Terms and Conditions and the conclusion of an individual contract, the User assigns and the Supplier accepts to deliver the goods requested by the User.

VII. METHOD OF PAYMENT FOR DELIVERED GOODS

7.1. Payments for deliveries are made by bank transfer, card payment, Paypal, Revolut

7.2. The user undertakes to provide all necessary data if he wishes to issue an invoice according to the current legislation, and the data will be used only for the purposes of issuing the invoice.

VIII. Delivery of purchased goods

8.1. The ordered goods are delivered by courier. The term for the delivery of the ordered goods, for which payment has been received, to the address specified by the user, is from 2 to 5 working days, after receiving confirmation of the order, and the term can be extended on public holidays and/or weekends , with the period of non-working days. In all cases, a delay in the specified delivery times is possible, for which the user should be promptly notified by PromoLink LTD.

8.2 The delivery of the ordered goods is carried out by the chosen by

The User in the manner and according to the specified terms, PromoLink LTD reserves the right to extend the specified terms by up to 7 (seven) days without informing the Users in advance, and to extend the terms by more than 7 (seven) days with the prior consent of the User, who has

the delivery.

IX. RIGHT OF REFUSAL OF THE USER

9.1. Within 14 days from the conclusion of the contract, the User has the right to refuse the ordered goods by notifying the Supplier by sending a message by e-mail. The user undertakes to bear all costs related to exercising the right to cancel the order, such as postal or courier costs for returning documents, bank fees for payment and the like.

The user must return the product in its original commercial condition, without having been used or installed.

X. COOKIE POLICY

10.1. In order to increase the effectiveness of the site, PromoLink LTD

uses cookies data files. The processing and storage of cookie data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data. Cookies are stored on your computer's hard drive. We will only use the information that is placed in cookies through the PromoLink LTD site. Cookies allow us to work better and more efficiently. With the help of cookies, we receive information necessary for further development and improvement of the site.

Some types of cookies allow you to enter the site without having to enter your username each time and add products to your shopping list between two visits if the transaction was not completed on the previous visit. No personal information is collected through the use of these types of cookies. In other words, cookies identify your computer, but not the person. If you do not wish to have cookies or want to be notified of the presence of a set cookie, you can configure your browser - if your browser allows settings. If you choose to "reject cookies", you should be aware that you may not be able to take advantage of all the interactive features of this site and may not be able to download

certain content. This site may also use technology that allows PromoLink LTD to collect certain technical information: IP address, type of computer operating system, type of Internet browser and the addresses of linked sites, in order to improve the services provided.

XI. FINAL PROVISIONS

11.1. All communications and notifications between the Provider and the User will be considered valid if sent in writing. If either party changes its e-mail address without notifying the other party, the latter shall not be responsible for any missed messages, notifications, etc.

11.2. The possible invalidity of any of the provisions of these General Terms and Conditions will not lead to the invalidity of the General Terms and Conditions as a whole.

11.3 All disputes between the Provider and the User arising out of these

General conditions and concluded individual contracts will be observed in the duration of the contract between the parties. In the event of failure to reach an agreement, the dispute shall be referred to the competent court.

11.4 The Supplier has the right to update by amending and supplementing these General Terms and Conditions at any time in the future. When this happens, the amended Terms and Conditions will be posted on this website with a new "Last Modified" date at the top and will be effective from the date of posting. Therefore, it is recommended that you periodically check these Terms and Conditions to ensure that you are aware of any changes.

PRIVACY POLICY

1. INTRODUCTION

Welcome to warm-home.eu, owner PromoLink LTD, DE314921740

6000 Stara Zagora, Bulgaria

75 Bratya Zhekovi St., 1st floor

By using this website, you agree to this Privacy Policy, which is available on the website and regulates the conditions regarding the collection, use and disclosure of your personal data.

If you do not agree with any of the terms contained in this Privacy Policy, you should not use this website.

ADMINISTRATOR OF PERSONAL DATA

PromoLink LTD

DE314921740

6000 Stara Zagora, Bulgaria

75 Bratya Zhekovi St., 1st floor

SUPERVISOR:

Commission for the Protection of Personal Data

Address: Sofia, p.k. 1592, Prof. Blvd. Tsvetan Lazarov" 2

Contact details: 02/915 35 18; 02/915 35 15; 02/915 3519;

kzld@cpdp.bg, www.cpdp.bg

https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints_en

2. PURPOSES AND SCOPE OF THE PRIVACY POLICY

1.1 The administrator understands the considerations of the visitors of this website regarding the protection of personal data and is committed to protecting their personal data by applying all standards for the protection of personal data according to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 year on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC. With this Privacy Policy, the Administrator respects the inviolability of the personality of natural persons and makes all necessary efforts to protect the personal data of natural persons against illegal processing by applying technical and organizational measures to protect personal data, which measures are fully in line with modern technological achievements and provide a level of protection that corresponds to the risks associated with the processing and the nature of the data to be protected.

1.2 With this Privacy Policy and in compliance with

the requirements of Regulation (EU) 2016/679, the Provider provides information regarding:

– the purposes and scope of the privacy policy;

– personal data collected and processed by the provider;

- the purposes of personal data processing;

- period of storage of personal data;

- mandatory and voluntary nature of providing personal data;

– processing of personal data;

- protection of personal data;

– the recipients or categories of recipients to whom the data may be disclosed;

– rights of natural persons;

– order for exercising the rights;

– right to object;

– buttons, tools and content from other companies;

– changes to the privacy policy.

3. DEFINITIONS

1.1 In the sense of Regulation (EU) 2016/679 and this policy, the specified terms have the following meaning:

1. Personal data means any information relating to an identified natural person or an identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by means of an identifier such as name, identification number,

location, online identifier, or one or more characteristics specific to that natural person's physical, physiological, genetic, mental, economic, cultural or social identity.

2. Processing of personal data means any operation or set of operations performed on personal data or a set of personal data by automatic or other means such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, distribution or other way in which data is made available, arranged or combined, restricted, deleted or destroyed.

3. Limitation of processing means marking stored personal data in order to limit their processing in the future.

4. Profiling means any form of automated processing of personal data, consisting in the use of personal data to evaluate certain personal aspects related to a natural person, and more specifically to analyze or predict aspects related to the performance of professional duties of that individual, their economic status, health, personal preferences, interests, reliability, behavior, location or movement.

5. Administrator means a natural or legal person, public body, agency or other structure, which alone or jointly with others determines the purposes and means of processing personal data; where the purposes and means of this processing are determined by Union law or the law of a Member State, the controller or the special criteria for its determination may be established in Union law or in the law of a Member State.

6. Personal data processor means a natural or legal person, public body, agency or other structure that processes personal data on behalf of the controller.

7. Recipient means a natural or legal person, public

authority, agency or other structure to which the personal data is disclosed, whether it is a third party or not. At the same time, public authorities that may receive personal data within the framework of a specific investigation in accordance with Union law or the law of a Member State are not considered "recipients"; the processing of this data by the specified public authorities complies with the applicable data protection rules in accordance with the purposes of the processing.

8. Third party means a natural or legal person, public body, agency or other body other than the data subject, the administrator, the personal data processor and the persons who, under the direct supervision of the administrator or the personal data processor, have the right to process the personal data.

9. Consent of the data subject means any free

an express, specific, informed and unequivocal indication of the will of the data subject, by means of a statement or a clear affirmative action, which expresses his consent for the personal data relating to him to be processed.

10. Personal data security breach means a security breach that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data that is transmitted, stored or otherwise processed.

4. PRINCIPLES OF PERSONAL DATA PROCESSING

1.1 The administrator follows the following principles when processing personal data for natural persons, namely:

· Personal data is processed lawfully, in good faith and in a transparent manner with respect to the data subject ("lawfulness, good faith and transparency");

· Personal data is collected for specific, explicitly indicated and

legitimate purposes and are not further processed in a manner incompatible with those purposes;

· Personal data is appropriate, related to and limited to

necessary in relation to the purposes for which they are processed ("data minimization");

· Personal data are accurate and, if necessary, kept up-to-date ("accuracy");

· Personal data is stored in a form that allows

the identification of the data subject for a period no longer than is necessary for the purposes for which the personal data are processed ("storage limitation");

· Personal data is processed in a way that guarantees

an appropriate level of security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, by applying appropriate technical or organizational measures ("integrity and confidentiality").

5. PERSONAL DATA COLLECTED AND PROCESSED BY THE ADMINISTRATOR

A. Processing of special categories of personal data ("sensitive data")

1.1 The administrator does not collect or store special categories of personal data, such as: personal data revealing racial or ethnic origin, political views, religious or philosophical beliefs or membership in trade unions, genetic data, biometric data for the sole purpose of identifying a natural person , data on the state of health or data on the sex life or sexual orientation of the natural person.

Individuals should not provide such sensitive data to the Administrator. In the event that the natural person intentionally provides sensitive data to the Administrator, the Administrator undertakes to delete them immediately.

B. Personal data collected directly from individuals

Personal data collected directly from individuals when individuals contact the Administrator by telephone

1.1 Individuals provide personal data to the Administrator when they contact the Administrator by telephone. The phone number for contacting the Administrator is specified in the Administrator's identification data in

this Privacy Policy and in the "Contacts" menu, where the contact details for the Administrator are provided. When the person contacts the Administrator by telephone, the Administrator collects and processes only the name and telephone number of the individual, and in some cases the e-mail address of the individual. This data is processed for the purposes of communication with the individual.

The processing of this personal data is necessary:

- for the realization of the legitimate interests of the Administrator, which legitimate interests are answering received calls and sending emails in connection with inquiries received by phone.

– for actions preceding the conclusion of a contract and taken at the individual's request, namely providing more information about the services offered by the Administrator in connection with the possible conclusion of a contract with the individual.

Personal data collected directly from individuals when individuals contact the Administrator through the contact form on the site for contacting the Administrator and from the order form.

1.2 Individuals provide personal data to the Administrator when they contact the Administrator by sending a message using the contact form on the Administrator's website and the order form. When the person sends a message to the Administrator using the contact form to make contact or order, the administrator collects and processes the name of the natural person, the e-mail address, as well as the other information that the person provides in the sent message, such as address. This data is processed for the purposes of communication with the individual and record keeping.

The processing of this personal data is necessary:

- to realize the legitimate interests of the Administrator, which legitimate interests are sending a response to the received messages, as well as saving the received messages.

– for actions preceding the conclusion of a contract and undertaken at the individual's request, namely providing more information about the goods offered by the Administrator in connection with the possible conclusion of a contract with the individual.

The administrator uses the services of an e-mail service provider to store the received e-mails on the provider's server, which server is located in the Republic of Bulgaria.

In the event that you have any further questions regarding these Terms and Conditions, please contact the Provider on 00359 884 597 377.